User Researcher for Consumer Champion

User Researcher for Socially enabling, user champion organisation in London – £35,000 - £47,000

User Researcher required to join a loved socially enabling organisation who really fights for the consumer. You will take ownership of the user research on a number of high profile digital projects and help shape and produce compelling and award winning designs and services.

The Client

My client is a well-known and trusted British organisation who is really there to help us the user . The advice they produce helps us make informed decisions about a variety of products and services. As User Experience they always put the user at the forefront of everything. They are a very established company with a huge member base and an ever growing online subscription model which is vastly growing by the day. Great company to work for, fantastic work to life balance, great holiday and benefits accomplishes a fantastic established UX and Design team that you would be working alongside.

The Role as User Researcher

Working alongside another User Researcher and the wider UX team of 12 your research will play a vital role in translating consumer insights into the wide suite of products and services. You will take ownership and responsibility of the research on some large high profile projects all with a very varied target audience from children up to the elderly. Working in an agile manor you will be responsible for planning and running user research be it through user testing, focus groups, one to one interviews, ethnographic studies to name just a few. Your research will help my client continue to shape and build amazing digital products.

The Candidate

You will be an established User Researcher with prior commercial experience in delivering research projects for clients. Very important you have experience User Testing and can demonstrate your research processes clearly. A good knowledge of the UCD process and how research fits in is key to the role. This is great role with a fantastic organisation, a role where you can learn and develop your research and overall UX skills from an excellent and established UX and design team.