Mid User Researcher for Innovative Home Improvements Marketplace

Mid UX Researcher for Home Improvements Marketplace in Central London – Up to £45,000

This is an exciting opportunity for a Mid-level UX Researcher to join a popular home improvements marketplace as the first specialist researcher.

The Client

Our client is a medium-sized business focused on connecting homeowners with home improvement experts in the local area. The platform offers homeowners the ability to read reviews and choose a trusted service provider.

With ~80 employees in the Central London offices, you’ll be working in an Agile methodology with a Senior UX Designer, team of devs, product designers and visual designer. The work culture is friendly, supportive and your research findings and recommendations will have a big impact on the product and features.

The Role as Mid UX Researcher

Upcoming projects will include conducting user research for a variety of features on the platform including the subscription model, the in-app chat/messaging tool, the ratings section and the home improvement specialists profile section.

The team are big believers in iterative problem solving and you will be championing user research within the company. You can use whichever research methodology that works best for that project and ideally you’ll have experience using a wide variety of both quantitative and qualitative methods.

The Candidate

This will be a great role for you if you enjoy working in Agile, multi-discipline teams and you’re a real team player. The team work collaboratively and there will be lots of brainstorming sessions across various departments.

Key requirements

  • You have a degree (or similar) in HCI, or the equivalent relevant experience and a track record of UX research.
  • You are ambitious and approach your work with a curious and challenging mind.
  • You are flexible and adaptable in your approach to conducting research.
  • You have excellent communication skills and are able to present to stakeholders and the wider business in an engaging manner.