Senior UX Freelancer for FinTech Consultancy

Senior UX Freelancer for FinTech Consultancy in London – £400 - £500 per day

I am looking for 3 x UX freelancers (Senior and Lead level) to join a growing FinTech consultancy who work closely with their clients to create smarter experiences to simplify the world of financial services across web, mobile, touch and wearable devices.

One of their newest clients have just signed off on a huge project and they’re now building a team to service this.

The end client is an international banking group who operate in over 30 countries supplying savings, retirement planning, life insurance, loans, funeral cover, and retail insurance products through its various divisions.

Although well established with a strong market share, they are self admittedly not an easy to do business with, due to a highly siloed approach that is organised around products rather than customers.

They aspire to provide a seamless experience for their customers, leading to increased efficiency and effectiveness.

 

The Role:

You will join a team made of up UX, Design, Tech and Business analysts to direct and define a contextually driven and connected customer experience.

This experience will consider an agreed set of business divisions, products, services, channels and customer segments.

Deliverables will include:

  • Creating a customer experience map that articulates the complex interactions between the customer and various engagement/touch points
  •  A taxonomy that captures customers’ various life stages and needs, mapped to the client’s products, services.
  • A set of visual and behavioural user interface patterns and characteristics that reflect the client brand guidelines that will become specific to the transformational programme in the form of an evolving UI design and interaction dictionary.

 

To land the role you will ideally have experience of designing financial services products, although if not it is important you have a Portfolio  a problem solver who can articulate the thinking behind your designs.