Lead User Researcher for Government Contract

Lead User Research for Government Department in London – £450

6 month Digital User Researcher gig contract for a government based department.

Your role will be varied however ultimately you will be working in cross functional teams to help plan, design and conduct in house user research to support the wider work of the design and technology team. Important you are skilled in a range of research methodologies and strategies to help generate relevant insight into their users which can then be translated into wider user-centred design process in an iterative development environment.

You will manage both qualitative and quantitative research projects from small scale to high volume research. Research is very varied from more focus groups, one to interviews to include online surveys, face to face interviews. Ability to work with data and use findings of user data to provide relevant analysis to iterate the design and development process.  Really important you  can clearly communicate your research findings via different techniques be it more creative solutions to help provide them with a strong understanding of the end user and their needs and goals.


You will be the lead User Researcher within the team so your role will be not only to carry out and conduct research but also to manage the relations with external usability and market research agencies to support you where necessarily. You will be responsible for setting the research direction and strategy for the 6 months and help mentor junior research colleagues whilst providing support where necessarily.

You will have good commercial User Research experience and be able to demonstrate your ability to carry out large usability tests to gathering user requirements. Experience working in an agile environment, working closely with cross functional teams is important too. This is a lead role so you need to be able to demonstrate your leadership skills, ability to questions and challenge and provide relevant research to back up your decisions with confidence is important.

Really exciting 6 month project with a possibility to extend further, ideally you will be security cleared however if not as long as you are willing to be SC cleared than that’s fine.