CRM Programme Manager/Project Manager x 2

CRM Programme Manager/Project Manager x 2 for Leading Integrated Marketing Group in South West London – £35-65,000

You will work across multi-channel campaigns and these will include acquisition, brand and launch campaigns. Final deliverables will be across the following Email, Social Media, Display, Web and Mobile campaigns.





The Client

Global CRM agency is on the lookout for an established Programme and Project Manager to join their close knit team. This agency has a really collaborative environment and you’ll get to work very closely with an established cross functional team. You will have a good understanding of digital and CRM/data driven work. You will work across multi-channel campaigns and these will include acquisition, brand and launch campaigns. Final deliverables will b across the following Email, Social Media, Display, Web and Mobile campaigns.

The Role as CRM Programme Manager/Project Manager x 2

 

  • Programme Manager level you will be offering leadership across their retained CRM accounts working alongside the client services team
  • Offering strategic guidance to a number of high profile clients
  • At programme manager level you deliver around £1.5m of revenue and have circa 8 years CRM and digital marketing experience
  • At project manager level you will around £500k of revenue
  • Delivery of ongoing campaign campaign operations and project work for retained accounts
  • You will be required to build close relationships with the client teams to ensure their programmes are aligned to their objectives
  • Mentor junior members of the team
  • Cross channel work across the following email, mobile, web channels
  • CRM experience either client side or agency

The Candidate

You will have significant CRM/digital marketing experience. For the PM role it is expected that you will have 1-2 years’ CRM experience

  • Experience of coordinating the work of retained resources and scoping and maintaining all related project work
  • Experience in advanced personalisation and automation projects with some exposure to Adobe Marketing Cloud, Salesforce and IBM Campaign/Silverpop
  • For the PM roles you will ensure documentation like delivery schedules, change requests, burn and contact reports are kept up to date
  • For the Programme Manager role around 5 years’ in a client facing role is required
  • Able to understand and translate complex business challenges and consumer insight into smart digital solutions
  • Experience of Adobe Marketing cloud ot similiar packages
  • Ability to manage several complex projects at the same time
  • Experience of delivering work on time and to budget
  • Excellent communication and negotiation skills
  • Stakeholder management experience
  • Equal weighting of creative and technical skills
  • Ensuring the highest levels of production standards across all campaigns

If you are a bright passionate Programme/Project Manager with a background in CRM then please get in touch.  For the PM roles we are happy to consider applicants from either agency or client side backgrounds. This is an exciting and innovative global agency that really believes in rewarding their staff. You will have the freedom to make decisions with the support of a wider team. Email your CV to raj@zebrapeople.com or give me a call on 07702502472