Any invoice and payment-related queries can be answered by our accounts on Tuesdays, Wednesdays and Thursdays between 9am and 5pm.
- There is no need for you to send us your sales invoices. We operate a self-bill system that means we will send you a self-bill invoice which is based on your fully submitted and authorised timesheets.
- The invoices are generated once a month and will be emailed to you or/and your Umbrella Company on Tuesday following the last working Friday of the month (or end of the contract whichever is earliest).
- Such invoices will contain all days you worked up to and including the last working Friday of that month.
- Please be aware that our timesheets cannot ‘split the week’ which means that if last Friday of the month falls on, for example, 26th April, the invoice will contain all the weeks up to 26th April inclusive. The rest days of the April’s month (Mon 29th and Tuesday 30th) will be included in your May’s invoice.